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- Enhance and implement technology and services that allow the CCAD community to learn and work remotely (where appropriate, adopt a cloud-first strategy).
Actions include: new cloud-based phone system; increased bandwidth; promoting effective instructional design practices; expanding our single-sign-on applications; supporting asynchronous instruction; advocating for the creation and use of open educational resources such as open textbooks; expanding and updating campus Wi-Fi in Crane and Canzani; and moving IT infrastructure services to the cloud.
- Review and refine L&IT operations including systems and policies (Close the loop).
Actions include: developing and sharing policies such as account creation, account deactivation, library lending and fines, new technology and software requests and data security; consider moving equipment lending to another campus department; reconsider IT supporting print lab: draft State of L&IT report to share with campus community
- Enhance and build partnerships across campus and beyond so we can better align L&IT initiatives with College and departmental goals.
Actions include: regular outreach to departments through improved communication; greater involvement with our consortial partners at AICAD, AICUO, Educause, OhioLINK, OPAL, ARLIS/NA and increased collaboration with nearby institutions
- Develop and bolster our web presence.
Actions include: Library site refresh; IT documentation; and new L&IT organizational site to provide a face for the division
- Work to embed diverse and inclusive practices in L&IT along with actively participating in CCAD’s broader DEI initiatives.
Actions include: reviewing technology platforms to include preferred first names, consideration of pronouns, accessibility, universal design and other similar actions; encourage L&IT staff to join campus DEI efforts including hiring, committees, trainings, and community events
- Continuously develop the skills and expertise of Library & IT staff so we can bring the best innovation to CCAD, expertly serve the College’s needs, and assure we are making highly-informed decisions as we assess and strive to improve our services.
Actions include: ensuring L&IT staff have time and funds to access professional development resources; regular communication between managers and staff members regarding professional development goals; sharing newly learned skill sets across all of L&IT
- Review Library & IT space needs.
Actions include: evaluating Packard Library spaces to support its role as the intellectual center of CCAD; assess the need for “neutral” spaces to support growing campus needs such as virtual reality and online instruction; reconsider IT staff locations to maximize internal communication and resources