What is UX?
User Experience refers to the feeling users experience when using a product, application, system, or service. It is a broad term that can cover anything from how well the user can navigate the product, how easy it is to use, how relevant the content displayed is etc.
UX requires a deep understanding of the user: their needs, wants, behaviors, and the context in which they will use a product. The ability to empathize and understand the needs of users is critical for UX designers.
UI and UX are often used interchangeably, but they are quite different.
The User Interface is literally what the user sees and interacts within the product: the buttons, the layout, the navigation, the form fields, etc. Much like the cockpit of a plane or the buttons on remote control, it is what a user sees, touches and clicks. “UI” can also sometimes be shorthand for the “look and feel” of a product.
User Experience encompasses a far wider swath of elements than the User Interface, although UI is definitely contained within this larger definition. The User Experience includes everything an end-user does related to the product, including how it fits into their overall workflow and the steps before and after the product is actually in use. Additionally, the User Experience covers how those interactions will change over time as the customer’s usage evolves and the product and company change.
Image: Wikipedia Commons https://tinyurl.com/yv4kkxa7
